Skip to main content

Frequently Asked Questions

When will I receive my Spartan ID Card?

In most cases, you will receive your Spartan ID during your AOP Program. Information about ID distribution will be in your AOP schedule.

International students attending fall orientation programs will have ID distribution information included in their Pre-Arrival Information and Preparation checklist.

What do I need to do to get my Spartan Card

In order to pick up your ID card, you must provide your PID which is an eight-digit student number that begins with "A" along with a government issued photo ID to verify your identity. A passport, US driver's license, state or military photo ID are acceptable verification documents.

Can someone else pick up my ID card for me?

No, we must verify your identity in person with a government issued photo ID. Only a passport, U.S. driver’s license, state ID or Military Photo ID or are acceptable to verify identity.

How will I know if the photo I submitted online was accepted?

You will receive an email from the MSU ID Office within two business days indicating if your photo was accepted or declined.

When I log in to the online photo site, I don't see where I can add my photo. Can I still upload my photo?

You must be signed up for an undergraduate freshmen or transfer AOP session in order to be eligible to upload a photo. If you are a graduate student or an undergraduate not attending AOP, you will not be able use the online photo program.

Do I have to submit my photo online?

We prefer you submit your photo online. If you submit your photo online, it saves you time; allows you to avoid the lines in the ID office and your ID will be ready for you at AOP.

Location

International Center
427 N. Shaw Lane, Room 170
East Lansing, MI 48824

Hours of Operation

Monday through Friday
8:00 a.m. to 4:45 p.m.

Phone

(517) 355-4500

Fax

(517) 353-2006

Email

idoffice@msu.edu